Website Privacy Policy
The Recovery Doctor | Last Updated: November 1, 2026
This Website Privacy Policy explains how The Recovery Doctor (“we,” “us,” or “our”) collects, uses, and protects information when you visit therecoverydoctor.com (the “Website”) or contact us by phone, text message, email, or web form.
Patient health information is covered separately. Medical information about patients is protected under federal and state law and is governed by our Notice of Privacy Practices, available on this Website. This Policy covers information collected through the Website and our general business communications.
Information We Collect
Information you provide
When you complete a form, call, text, or email us, we collect the information you choose to share, such as your name, organization, title, email address, phone number, and the content of your message.
Information collected automatically
When you visit the Website, we and our service providers may automatically collect information such as your IP address, browser type, device type, pages visited, time spent on pages, referring website, and general location derived from your IP address. This information is collected through cookies, pixels, and similar technologies.
Call and message information
We use call tracking and messaging services to route and manage communications. These services may record the phone number you call from, the date, time, and length of the call, the website page or advertisement that led to the call, and, where permitted by law and after any required notice, a recording of the call.
How We Use Information
We use the information we collect to:
- Respond to inquiries and provide requested information;
- Schedule meetings and manage business relationships with partner organizations;
- Send communications you have requested or agreed to receive;
- Operate, secure, maintain, and improve the Website;
- Understand how visitors use the Website and measure the performance of our marketing; and
- Comply with legal obligations and protect our rights.
Cookies and Analytics
The Website uses cookies and similar technologies, including analytics and marketing tools such as Google Analytics and HubSpot, to understand Website traffic and manage inquiries. You can set your browser to refuse or delete cookies; some features of the Website may not work properly if you do. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on, available at tools.google.com/dlpage/gaoptout.
Text Messaging
If you opt in to receive text messages from The Recovery Doctor, we will use your mobile number to send the messages you agreed to receive. Message frequency varies, and message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
How We Share Information
We do not sell your personal information. We may share information:
- With service providers that host the Website or provide analytics, communications, call tracking, customer relationship management, security, and similar services on our behalf, under contracts that limit their use of the information;
- When required by law, subpoena, or other legal process, or to protect the rights, property, or safety of The Recovery Doctor or others; and
- In connection with a merger, acquisition, or sale of all or part of our business, subject to applicable law.
Please Do Not Submit Health Information Through the Website
The Website and its contact forms are designed for business inquiries. Please do not submit patient health information, medical records, or other sensitive information through a Website form or by regular email. If you are experiencing a medical or psychiatric emergency, call 911 or go to the nearest emergency room. If you are in crisis, call or text 988.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect information we collect. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We keep information collected through the Website only as long as reasonably necessary for the purposes described in this Policy, or as required by law.
Your Choices and Rights
- You may unsubscribe from marketing emails at any time using the link in the email.
- You may opt out of text messages by replying STOP.
- You may control cookies through your browser settings.
- Depending on where you live, you may have rights under state law to request access to, correction of, or deletion of your personal information. To make a request, contact us using the information below. We will verify and respond to requests as required by applicable law.
Children's Privacy
The Website is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children through the Website.
Third-Party Websites
The Website may link to websites operated by others. We are not responsible for the privacy practices of those websites, and we encourage you to review their privacy policies.
Changes to This Policy
We may update this Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.
Contact Us
Questions about this Policy may be directed to:
The Recovery Doctor
Attn: Privacy Officer
10780 Santa Monica Blvd, Suite 105, Los Angeles, CA 90025
Phone: (866) 434-5172
Start the Conversation
Recovery Doctor provides medical director services for treatment centers that are responsive, structured, and aligned with the needs of modern behavioral health programs.
If your organization is ready to strengthen medical oversight and build a more consistent clinical foundation, we invite you to connect with our team to schedule a consultation.