Notice of Nondiscrimination and Accessibility
Notice of Nondiscrimination
The Recovery Doctor complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
The Recovery Doctor provides an environment free from discrimination and does not exclude people or treat them differently because of ability to pay, age, color, creed, culture, disability, gender identity or expression, language, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, type of insurance, or veteran status. This applies to all care, treatment, services, and benefits we provide, including care our clinicians provide within partner treatment programs and referrals made directly or through contractual or other arrangements.
Free Language Assistance and Auxiliary Aids
The Recovery Doctor provides, free of charge and in a timely manner:
- Qualified interpreters for people whose primary language is not English;
- Information written in other languages;
- Qualified sign language interpreters for people who are deaf or hard of hearing; and
- Written information in other formats, such as large print, audio, and accessible electronic formats.
If you need any of these services, please contact our Section 1557 Coordinator using the information below.
How to File a Grievance
If you believe The Recovery Doctor has failed to provide these services or has discriminated against you in another way, you may file a grievance with our Section 1557 Coordinator in person, by mail, by phone, or by email. If you need help filing a grievance, our Section 1557 Coordinator is available to help you.
The Recovery Doctor
Attn: Section 1557 Coordinator / Compliance Officer
10780 Santa Monica Blvd, Suite 105, Los Angeles, CA 90025
Phone: (866) 434-5172
Filing a Complaint with the U.S. Department of Health and Human Services
You may also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Complaint forms are available at hhs.gov/ocr/complaints.
U.S. Department of Health and Human Services, Office for Civil Rights
Centralized Case Management Operations
200 Independence Avenue, S.W., Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019 | TDD: 1-800-537-7697
Online: ocrportal.hhs.gov/ocr/portal/lobby.jsf
Email: OCRMail@hhs.gov
Website Accessibility
The Recovery Doctor is committed to making this website accessible to everyone, including people with disabilities. We work to conform with Section 508 of the Rehabilitation Act of 1973 and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
If you have difficulty accessing any part of this website, or have comments or feedback about its accessibility, please contact us at (866) 434-5172 or contact@compliance.therecoverydoctor.com. We will work with you to provide the information you need in an accessible format.
Legal Authority
This notice is provided in accordance with Section 1557 of the Patient Protection and Affordable Care Act, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975, and the U.S. Department of Health and Human Services regulations implementing these statutes at 45 CFR Parts 80, 84, 91, and 92.
Start the Conversation
Recovery Doctor provides medical director services for treatment centers that are responsive, structured, and aligned with the needs of modern behavioral health programs.
If your organization is ready to strengthen medical oversight and build a more consistent clinical foundation, we invite you to connect with our team to schedule a consultation.